Frequently Asked Questions
Everything you need to know about your SHASHIBO shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, otherwise a flat rate of $6.95 applies.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are SHASHIBO products ethically manufactured?
Yes, we are committed to sustainable fashion. Our garments are produced in certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.