Returns & Exchanges
At SHASHIBO, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items with original tags attached into the original shipping mailer or a secure box of your choice.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund once the items reach our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing